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Keeping your nose to the grindstone is not a good idea for a #SmallBiz owner…

unless your marketing guy is Pinocchio.

Even if your guy is Pinocchio, keeping you and your employees on a continuous planning schedule, will reap greater rewards toward the success of your prospecting program.

The world of direct marketing and mail has changed dramatically since 2007, adding more meaning to “only the strong survive.”

Ten years later, business is tougher than ever. Competition is stiffer. The latest technology is out-of-date tomorrow. Loyal customers are harder than ever to find. And while you’re busy (and not watching), someone you don’t know could be marketing to your clients today.

The solution is for your marketing and sales teams is to take an active, aggressive marketing and prospecting posture today and every day… to utilize and implement a proven combination of prospecting and selling tools… designed to deliver a significant return on your prospecting investment!

The Starting Point.

 It all starts with marketing and sales planning. You need a four-month plan, an eight-month plan and then a twelve-month plan! And at the end of each four- month plan, you update the next four-month plan based on what you have learned in the past four months. It is beyond a doubt the most serious recommendation we tell all our clients.

The fact is, when you follow a plan, you lead by example to your marketing and sales team. I believe leadership is earned. You show your team members, customers and prospects that you believe in and practice the principles of direct marketing…

frequency… reach… quality… precision… consistency… high impact… relationship building… educating… customers… and so on.

And by following and updating your basic 12-month prospecting plan, you can’t help but attract more of the right kind of business and better human resources.

After all, when you’re in front of the right kind of buyers and prospects with this level of frequency, the payoff is that you begin to generate more inquiries… results you can measure… because your entire business community sees you as the “foremost expert on how to use direct marketing.”

 It’s All About Education

First and foremost, it is critical to send the right kind of messages to a qualified and targeted audience –– and in a proper balance of marketing communications in a variety of channels, such as direct mail, email, landing pages and so forth, with much appreciated information, and most importantly, call-to-action offers.

In today’s competitive environment, the proper balance starts with an educational theme… because how you use direct and digital marketing is tricky to reach your target market. Your team must know more about communicating more effectively… gather new information with greater efficiency… and increased results.

In fact, that’s what all the planning time is all about.

Let me know what you think.

The articles in each issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: © Copyright:under_verse

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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Time Flies When You’re Having Fun…

but, save some time each day to learn something new.

Yes, it is a better idea if you try it out on a “typical” business day.

On August 7 of this year, I completed 33 years, as a small business owner and an entrepreneur. Throughout the years, I have enjoyed learning and sharing my experience with others.

However, if I had to pick one impression that made these 33 years happen, it was my ability to embrace change. Whether change is good or not so good, it always happens in life, personal or business.

Here are a few ideas that will help you to find a better way to see an opportunity in conjunction with the word change.

  1. Halloween is every day. Your customers get treats and offers to help build a stronger relationship.
  2. Prospects are potential customers which require stronger messages to gain their attention.
  3. Thinking creatively will help you to gain trust and obtain more customer information.
  4. Better customer data leads to better relevant communications.
  5. Using a Direct-2-Customer marketing model increases the likelihood of a two-way conversation with more prospects and customers.
  6. Create a great opening line for face-to-face networking and in your direct marketing toolset. This leads to a stronger awareness with your contacts.
  7. Do you follow a customer’s journey? Make sure you trace their path using your data and analytics.
  8. Customer-centric marketing strategies remind you to learn more about your contacts.
  9. Your call-to-actions need to attract your contacts and teach them to say yes.
  10. The copywriting of your direct marketing message can always be better.
  11. Did I say you can never have too much prospect and customer data?
  12. A CRM is not only for the big corporations.
  13. Learn and use analytics every single day.
  14. Send your marketing message’s direct to customer.
  15. Your response rate will hit double-digits.
  16. Increasing customer conversations, such as in customer service, will increase data collecting for additional personalization and more conversions.
  17. Customer Segmentation and Targeting is one of the best ways to use with personalization and data analytics.

I hope you find a nugget or two from my “short” list. Soon, I’ll have my blog posts, email newsletters articles, articles from Direct Marketing Success, Direct Mail Success, and the On-Target newsletter, put to rest in 2008, special reports, and case studies in our own Library of Direct Marketing.

So, if you desire to learn something new every day, and use it in your goal of attracting more customers, the Library of Direct Marketing is being built just for you.

Let me know what you think.

The articles in each issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: Juggling businessman–© ejkrouse

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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Sometimes it pays not to follow the crowd…

but fortunately for you, it’s your turn to lead.

Here’s how.

Overall, the direct marketing mail business is reporting that the volume of mail pieces is still down. Granted, they may never gain the record volumes of direct marketing mail achieved in the early 2000’s, but smart marketers realize direct mail has advantages which are overlooked by others.

For example, I see this great wisdom – as a sign of better planning and direct mail deployment. The reason for my belief – is a direct marketing strategy used to solve a company’s toughest marketing problems.

The strategy means mailing an optimal amount of mail pieces to reach a company’s toughest prospects who are the best-qualified. In other words, a mailing which includes good, viable, tested, proven, verified, and qualified prospects.

This idea is worth your time in direct marketing planning.

If you are a marketing manager today you are under tremendous pressure to generate results. You may have annual quotas, quarterly goals and an increase in competition.

I hear these challenges all the time from small biz managers and owners. And I say, “you must mail smart.” Eliminate extraneous or questionable prospects from your data base. For example, eliminate people who stopped doing business with you years ago. It means not mailing to customers who generate less profit in a year than you spend to mail to them.

Another shot of reality.

Someone in a Forbes article, said their social media metrics data reminds everyone the social space has a lot of noise. We are living in a disruptive world. Technology is everywhere providing a slew of options and yes, even opportunities.

How much are you willing to pay for unreliability?

Look at the customers in your database. Go to the top of your list and make sure all the customers are in your database. Go to the bottom of your customer list. Determine the future value of the business that’s likely to come from that segment.

Look at your prospect list. Determine how long prospects have been “hanging” around. Are they likely to become a customer within the next year? If not, remove them now and replace them with prospects that better fit your active customer profile.

Direct marketing mail is a great option for you to consider.

Go check out your mailbox or what the mail person drops off at your office daily. Look at an envelope. Today’s mailers know the importance of personalization. As you open a personalized envelope, remember – there’s no competition. Just you and the content. Then consider, almost 40% of promotions received from advertisers, do not interest the consumers.

Summary.

Start to develop a plan for what you will mail, to whom and when. Keep in mind, each individual mailing you do may be smaller than it used to be.

Set priorities. You may have an offer to test. How about another marketing communication channel? Or, dig deeper into your direct marketing and sales analytics.

But in the long haul, you’re reaching more valuable customers and prospects with a greater likelihood for a response.

If you liked this post, here are two other articles you will find helpful.

How to Use and Build the “Other” List…

How to turn your customer list into a dream list…

The articles in each issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos:

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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Have you ever wondered what the person looked like you were speaking to on the phone?

Today it is extremely easy to find out.

However, does that affect your copywriting?

Before you put pen to paper or fingers to the keyboard, an interesting copywriting strategy is to put a face on your prospect. In other words, “picture” your prospects and customers.

You can do this in two ways. First, you can look at your prospects and customers statistically. From your CRM of existing customers, you can determine your “average” customers based on age, income, geography, profession, home ownership, credit standing, hobbies and so on.

Yes, it works well in B2B.

In the B2B market, the average customer might be based on industry type, geography, product classification, contact people, purchasing, in products or services, a person to contact, size of company in revenue, employees, purchase history and so on.

The more precise you are in developing this statistical picture, the more you can speak to them at a level they can understand and relate to.

This doesn’t mean writing at an eight-grade level. It means speaking to them about those things in their lives that really matter to them – benefits you offer that can enhance and improve their lives.

Is there an average consumer?

The second way to put a face on your average consumer is with an actual photograph. It sounds a little bizarre, but think about it. When it comes to direct marketing communication, there’s a tendency to talk to the masses. It is the “I” (the writer) speaking to “all of you out there in direct marketing land.”

Direct marketing mail is one of the most intimate of all communication channels. One on one and one at a time, your readers are holding your message 18 inches from their noses. That’s a lot closer than television, radio or billboards can ever get. Others, such as newspapers or magazines for instance, you must first find the message. Or in emails case, the message may be sucked in by the spam master.

So, as you write, hang a photo of a typical prospect or customer near your computer screen. Look at the photograph often. Write to that specific, individual person only. Block out the rest of the world and become that consumer or buyer.

Another tool to limit mistakes.

The process of “becoming” the consumer or the “buyer,” helps you avoid obvious mistakes. It helps you determine if your copy is clear, believable, motivating, and captivating. It also helps you to see if your copy dramatizes key benefits that are strong enough to inspire that customer to say ‘Yes!”

Now, we know it’s not as difficult to get photos or videos for that matter with the variety of social media channels at a click of our mouse. You may even find the one customer that represents all others in one of your CRM’s “targeted customer profiles.” In addition, using B2B as an example, if your customer has a LinkedIn profile page, your copy may become more relevant to the type of buyer you are trying to reach. The options are too numerous not to have targeted profiles of the buyers in your CRM and your mind, as well.

The key is to make eye contact with your average reader as you write. It will improve your copywriting. And it will improve your results.

Reprinted from Direct Mail Success. Winter, 2004. Updated to reflect the emergence of social media and digital marketing.

The articles in each issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: @Hasloo_38643865 web_Woman. Keport_79351914_a button of a business man.

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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How to turn your customer list into a dream list…

which adds revenue to the bottom line.

Take your list. Look at your best customers. Wouldn’t it be great to have hundreds or thousands more just like your very best customer’s? Sweet!

Here’s what you need to do. Invest in purchasing new data that coincides with your current best customers and their demographics and psychographics.

How to start.

If your customers are predominantly business to customer (B2C), located in small business districts, and have a fleet of vans, acquire more names of those who sell to B2C, located in small business districts, and have a fleet of vans.

If 70% of your customers are from the northeast coast, think about that in your selection and acquisition of data. Don’t fight statistics.

Don’t look at the 70% and say, “let’s build up the 30% on the southeast coast.” It might sound logical to invest in the weaker segment, but that may not be your best opportunity.

Always go with the prospects that offer the greatest potential – as you defined potential based on your current customers. In this case, it might make the most sense to abandon the southeast entirely and hammer away at the northeast.

How not to turn your dream list into a nightmarish situation.

However, you build it and however it evolves, this becomes your dream list of prospects. It is your dream list because it includes those dream prospects that qualify as your most likely and qualified dream candidates to buy.

Developing a dream list is not the result of hoping by some favorable roll of the dice that you get it right. Nor is it the result of acquiring the vast numbers of names because you might reach a few dream candidates.

Once you have your dream list, you need to send a message, another message and another message. Don’t send just once. In fact, once you identify a universe of prospects that meet your criteria, you want to keep sending messages to them.

If they match your criteria as dream prospects today, they’ll match your criteria tomorrow. Just because they don’t buy today after receiving your initial message doesn’t mean they won’t buy tomorrow.

Remember, that there are many valid reasons why the best-qualified prospects won’t respond the first time. Perhaps they are on vacation. Perhaps they are pre-occupied with new hires at work. Perhaps they’re on a “no spending” kick. That’s okay. They’ll probably be back to spending at a normal pace soon. Just keep working them.

Use multi-channel marketing to reach more prospects and match a budget.

Direct mail is one channel of many available to reach prospects and customers. In some cases, especially B2B, direct marketing mail is a key component to use in prospecting to increase the numbers in your dream list. However, direct mail can be pricey if you rely on to continually send messages to those in your dream list of prospects.

Let us share a secret with you. Use email in your messaging mix. Email has many different uses. More importantly, in this article, it’s to get someone to look at your products. In a B2B marketing and selling campaign it can mean lead generation, retention of clients, cross-selling, and even up-selling.

Start looking at list brokers email lists. They are much better today than in past years.

Use your direct mail and marketing techniques in email to get the reader engaged. Add a variety of messages with an assortment of offers. Not only to get their email address, but sending them to a landing page on your website.

If you prefer not to purchase an email list, landing pages on your website can capture email addresses for you. You’ll need a strong offer to get that email address. With that said, when a prospect responds, you are building more relationships. A sale may be imminent.

In summary

If after your tried countless approaches, using email, direct mail and landing pages, they still haven’t responded, then perhaps it’s appropriate to remove them from your dream list. Always strive to keep your dream list at a healthy level. As you delete one name, add another. And start the process all over again.

Check out these other articles for additional information.

How to Build A Lead Generation System

 

How to Use These Four Effective Direct Marketing Channels to Acquire More Customers

The articles in this issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling.

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: @Hasloo_19753009 web

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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How to Use and Build the “Other” List…

and attract more interest and customers.

The simplest, most successful direct marketing strategy starts with a list. We’re not talking about a mailing list here. This is the “other” list – The critically important list of unique elements, features, benefits, and programs that differentiate you and your business from your competitors.

Interested? Here’s where to start.

So, if you don’t already have this kind of corporate identity, we strongly recommend that you get one now. Just go into the closet, shut the door, and make a list of the advantages you offer that outshine those offered by your competition.

Make it a definitive list, too – one that establishes your unique corporate identity. Don’t leave out a thing, no matter how insignificant it may seem to you. That’s because all the little things add up to a big difference.

Then, with your corporate identity list in hand, you know exactly what you need to communicate in every direct marketing message and proposition you deploy.

This exercise can be a game changer.

After all, if you don’t differentiate yourself from the competition, your prospects may see you as just another “pretty face.” Or even worse, they may confuse you with your competitors.

Remember that having your identity list and knowing what to say is just half of the battle. You need to make a commitment to take all-out massive action in the form of a systematic and sequential deployment of marketing materials communicating precisely what makes you better, more desirable and the company of choice.

So, communicate more to new prospects. Take the time to invest in new and better data. After a reasonable time, delete those who never respond and replace them with new names. The world doesn’t stand still. People move, companies move. You need new data just to keep up. In fact, the Post Office reports 20 to 25% of companies and people move every year.

Test it with your present customers.

And, communicate more to existing customers. They are the foundation of your business. You owe it to them to sell them more, tell them more and help them more. You never do a disservice to your customers by selling them more. In fact, you may do a disservice by not telling them about the new models and not telling them about your new services, upgrades and enhancements.

Summary.

Keep in mind that the one thing you can’t afford to do is to wait until your competition starts using their corporate identity list before you start using yours. Now it’s time to get out of the closet and get back to work. You’ll enjoy it more as you complete your new identity.

The articles in this issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here and enter your name, email address and company.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 

The BEST for your DIRECT MARKETING SUCCESS!!!

Mike Deuerling.

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: @ 2335483/stock-photo-3d-checklist, Small check – Anatoly Maslennikov;

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos,      Solid Stock, Unsplash or John Deuerling.

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How to Get Customer and Prospect Feedback…

and how to use it as a marketing advantage!

For many, feedback is detrimental – a negative, unplanned disturbance. It’s that dreadful, high-pitched squeal from the public-address system that sometime occurs when the speaker at the podium first opens his or her mouth to say, “Good morning.”

In business, there’s another form of feedback. This is the response you obtain from customers and prospects. It’s what tells you how well your company is doing.

Naturally, the very best feedback you can get is a sale – cash in your bank account.

The second-best feedback is to have a customer or prospect  – really talk to you and tell you what they think, good and bad.

In the world of the most preeminent companies, those that invite feedback – and use it to improve – continue to outperform those who don’t.

Not only do these better companies seek honest evaluations about their performances, they put to work what they learn – sharing vital information with sales, marketing, customer service, and the product development department.

These forward-thinking companies that ask more than just, “How are we doing,” are rewarded with information that frequently improves their futures dramatically. Unfortunately, there are so many questionnaires and surveys floating around that responses can be slim. So, get creative, get bold. Or, get on the phone and talk to people one at a time – and listen, listen, listen!

Your canned questions are fine. But use them as thought starters. Let customers talk to you and tell you, in their own words, what they see, hear and feel.

Check within the first 30 days. Then check again in six months. Accumulate as much information as you can. Use all the information you accumulate. It takes the guesswork out of your direct marketing campaigns.

Look at what other companies are doing.

For example, the healthcare industry is buying in to Value-based Care Models. Value-based care models are highly attractive to healthcare providers and executives because they hold the promise of increasing quality and reducing the cost of care. Navigating the transformation to value-based care requires a robust set of data from across the healthcare network.

In order to become a useful tool, data must be transformed into information that can help drive strategic direct marketing programs and financial decisions.

To minimize manual data collection and conserve resources, a #SmallBiz should focus on metrics with readily available data.

In today’s direct and digital marketing, data can be relied upon to capture information needed to drive decisions. The idea of having a good marketing automation tool to capture more data at a reasonably price is a worthwhile investment. Companies are using cloud based marketing automation systems to get more data that drive many companies marketing. Some can give you a free 30-day introduction to the system. When you feel comfortable with a system, there is a monthly or yearly fee available to work within your budget.

Summary

When you summarize feedback in the form of charts, graphs, or simple to understand language, you’ll always know the score. You know if you’re winning or losing – and to what degree.

The basic corollary of direct marketing mail is that every time you use the mail channel, you need to learn something. If you are not learning, you’ll keep repeating the same mistakes. You learn by data. You learn by listening. You learn by reading this blog.

The articles in this issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here and enter your name, email address and company.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 

The BEST to your DIRECT MARKETING SUCCESS!!!

Mike Deuerling.

aka: MarketingDoc

800.251.3608 / MD@DMCM.net

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos: @ ChocoStar

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos,      Solid Stock, Unsplash or John Deuerling.

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Digital and Direct Marketing Mail Will Help You Attract and Retain Customers…

with the help of a few “tactical” friends.

Let’s face it, attracting more customers, is not only a revenue builder, it’s another way to keep your marketing strategies, sharp and up-to-date.

Look closer at your current direct marketing strategies. Are marketing resources allocated optimally to the major elements of the marketing mix? Is your company using the best basis for marketing segmentation? Have you developed accurate profiles of each target segment?

If you are a new company, you may add a market penetration strategy, for your present product, having a goal of obtaining X number of customers, per a given time.

If your company is past the growing strain, you should consider a market expansion goal with your direct marketing strategy.

Encouraging people to buy now using the emotion of fear.

While it is true that people buy a product because they want to look better, often they buy it because they don’t want to look bad.

Similarly, people often buy a product because they want to feel better. But often they buy it because they don’t want to feel bad.

And people often buy a product because they want to feel safe. But often they buy it because they don’t want to be at risk.

Recruiting new customers.

The task of locating and recruiting new customers is an essential activity for every business. So, it stands to reason that you spend a great deal of your time attempting to attract the attention of viable prospects and make an initial sale.

Sometimes, however, there’s a tendency to concentrate so heavily on seeking new customers that we often overlook the ones we already have. That’s why it’s so vitally important to make sure you divide your direct marketing dollars appropriately between the two activities.

Let’s say you’re at a business or social networking event. You are confident in finding potential customers to meet. So, what’s a good opening line?

You need a good opening line to make people pause. The same is true with direct marketing. In fact, you need two opening lines. The first one helps you make eye contact – to attract attention. The second one delivers your payoff – that is, the benefit your prospect receives. So, think of your opening line as having two parts. There’s the “what it is” part and the “how it benefits” part.

The articles in this issue of Direct Marketing Success are ready to help you acquire new customers, and get your existing customers to buy more. To get your copy today, click here and enter your name, email address and company.

Thanks for reading. Any questions please post them below.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

 

 

The BEST to your DIRECT MARKETING SUCCESS!!!

Mike Deuerling.

aka: MarketingDoc

    

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos:

© 2007-2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos,      Solid Stock, Unsplash or John Deuerling.

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If you tried one offer or another,

just maybe it’s time to try “just maybe.”

Yes, try a “Yes / Maybe” offer to boost inquiries.

You’ve probably heard of and even tried the “Yes / No” offer. It’s common on subscription packages and other promotions where prospects are asked to immediately decide between accepting or rejecting a simple offer.

But have you ever heard of the “Yes / Maybe” offer? It works in a similar way, but it’s usually found in lead or inquiry generation efforts.

There are several variations. If “Yes” means accepting your offer, “Maybe” could mean an offer for more information. Or if your “Yes” is an inquiry that requires a certain degree of commitment, such as an in-person consultation, your “Maybe” could be a softer version of the inquiry offer with less commitment.

One of the simplest and most effective variations on this unique offer is where “Yes” and “Maybe” are worded differently, but result in the same action on your part. For example:

Yes. I want to beautify my home with the EZ Deck system. Please send my FREE EZ Deck Planner and Information Guide which will help me design a professional looking deck in about 30 minutes.

Maybe. I’m not sure if EZ Deck is for me. Please send additional FREE information, especially if you have a side-by-side comparison of the leading deck systems so I can decide which is best for my home.

Both choices result in the same information being sent to the prospect. However, by stating the offer in this way, you can automatically qualify your inquires. Those who opt for “Yes” are probably more interested than those who opt for “Maybe.”

This offer also allows you to use smart design techniques that are proven to raise response in many cases. These include a submission form with check boxes for each option, dual reply methods, or equipping a landing page, cleverly designed with a video to see an aspect of the program in action for a better presentation. These are all ways to increase involvement with your direct marketing using mail and email to help people focus on your offer. Don’t forget to look at social media. It was made to help you reach more people.

This can work for both consumer messages and for business-to-business programs. The only difference is that you should consider the tone of your mailing and apply the appropriate variation. For some lists, something may work. For others, a simple check box may be a better approach. If you have a good understanding of your customer needs, you’re in a great position.

Whatever variation you choose, remember to follow up promptly for each inquiry you receive. People often request information as an impulse, so you want to strike while the iron is hot. If you wait too long, your prospects may not even remember asking for the information.

To keep your momentum going, always fulfill inquiries within one to two days. The faster you can get requested information into the hands of prospects, the greater your odds of converting inquiries into sales.

Summary.

Always record options you offered a prospect or a customer. The more data you can extract from a prospect and customer puts your marketing and advertising in the driver’s seat.

And that’s not a maybe, it’s a YES!

Thanks for reading. Any questions please post them below.

Still not sure?

###

Here’s a FREE ONE HOUR OFFER of an MCG-eVal. Visit our Web Site, enter your name and email address and in the message box, tell me why you want a FREE ONE HOUR MCG-eVal.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

Want to learn more about direct2customer marketing and how it can add customers to your QuickBooks?

 

 

Searching for growth? Do you find yourself going in circles? Then quick rowing! There are over 325 posts on #SmallBiz marketing. All educational and informative. See for your self.

Check out are marketing evaluation program specifically designed for a small business.

It’s like having another oar! Better yet, more profit!!!

We’ll examine your present marketing, learn your goals and aspirations, and prepare a detailed report for your company based on your information.  Check it out today!

The BEST to your DIRECT MARKETING SUCCESS!!!

Mike Deuerling. aka: MarketingDoc

 

Don’t procrastinate, eValuate.

At times, some of the smallest changes in your small biz marketing, have the greatest impact.

 

 

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Thanks for reading. Any questions please post them below.

© 2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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The Road Less Traveled Is A Bonanza For Your Small Biz…

With fewer turns and the result in sight.

Too many decisions. More people in digital marketing realize if a response to a recent advertisement does not meet expectations, cut it, and move on to the next one.

In my world, digital and direct marketing is driven by data. If the data is not analyzed and tested, is the advertiser going to make the same mistake over and over, but hoping for different results? How long will it take before reality sets in, and changes must be made to advertising and marketing?

How did we get here?

Big business, including retail, have enough marketing problems of their own. For example, a day doesn’t go by without us receiving a catalog and other advertisement delivered to our office. I only remember the advertisements that closely meet my needs. Seriously?

When I have the time to check my email, I might see a few products or services I use, but most of the emails go into the trash. Watching network television shows or listening to a radio station? One-third of the time for a one-hour TV show, primetime, are for commercials. A similar advertising schedule is found on your radio dial.

You can’t escape. They know enough about you to make them dangerous.

What about a Small Biz?

A SmallBiz has a variety of direct marketing strategies at their disposal to keep customers buying and away from your competition. For example, the latest in marketing automation, opens the door for a SmallBiz to connect with prospects and use customer data for better marketing advertisements. Look at the Direct2Customer project of ours and you’ll get my drift.

The customers and prospects of a small biz expect better marketing and advertising. So, if your SmallBiz marketing and advertising is acting like BIG business, it can be costly and eventually lead to failure.

Revitalize your Small Biz marketing and advertising.

I assume people in business know a thing or two about Henry Ford. He built cars one way- all black. By comparison, it seems like our world today, revolves around one choice after the next after the next. Often, it contains too many choices.

When it comes to direct or digital marketing solicitations, too many choices will sometime work against them.

For example, many direct and digital marketers will include any number of order options. While every response door seems to be important, too many choices may thrust prospects and customers into pondering over and procrastinating about how they want to order, instead of just acting now.

So, it would be nice if all our sales transactions as simple and straightforward as Mr. Ford’s. No colors, sizes or alternate methods of payment to choose, just black.

Unfortunately, life today is not that simple. Consumers demand options and alternatives in today’s marketplace. A simple question of choice can move the prospect away from a “yes” or “no” response to a “this” or “that.” This is not a new strategy, but it works.

Summary.

Sure, prospects and customers like options, and you want to give them enough to choose from. Give it to them in a way that is easy to follow and makes it easy for them to respond without bogging them down.

Always record options you offered a prospect or a customer. The more data you can extract from a prospect and customer puts your marketing and advertising in the driver’s seat.

Thanks for reading. Any questions please post them below.

Still not sure?

###

Here’s a FREE ONE HOUR OFFER of an MCG-eVal. Visit our Web Site, enter your name and email address and in the message box, tell me why you want a FREE ONE HOUR MCG-eVal.

Sign up for more #SmallBiz success to receive our monthly email newsletter now!

Teaching and Coaching – It’s what I do.

Want to learn more about direct2customer marketing and how it can add customers to your QuickBooks?

 

 

Searching for growth? Do you find yourself going in circles? Then quick rowing! There are over 325 posts on #SmallBiz marketing. All educational and informative. See for your self.

Check out are marketing evaluation program specifically designed for a small business.

It’s like having another oar! Better yet, more profit!!!

We’ll examine your present marketing, learn your goals and aspirations, and prepare a detailed report for your company based on your information.  Check it out today!

The BEST to your DIRECT MARKETING SUCCESS!!!

Mike Deuerling. aka: MarketingDoc

 

Don’t procrastinate, eValuate.

At times, some of the smallest changes in your small biz marketing, have the greatest impact.

 

 

Our data policy: Short meaning. Any data shared with us, stays with us. Complete Privacy Statementclick-free-zone

Deposit Photos:

Henry Ford Working together–© yurizap and Out of the box thinking, being different, risk taker- vector grap–© smarnad

Thanks for reading. Any questions please post them below.

© 2017 by the Marketing Communications Group, Inc. All rights reserved worldwide. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Windows Clip Art, HubSpot, PhotoPin, DepositPhotos, Solid Stock, Unsplash or John Deuerling.

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